Returns

14-day right of withdrawal.

Under EU consumer law you have 14 days to return any purchase, no questions asked.

Return request

Returns go through this request only — that lets us track status and refund faster. Parcels sent without an approved request are not accepted.

Withdrawal window

The window starts the day you receive the goods. Notify us in writing at info@golfi.lv.

When a return is not possible

  • Personalised goods (logo balls, embroidered caps, custom fitting) — the right of withdrawal does not apply to items made to your specification.
  • Items without original packaging or tags, or with signs of use (played balls, worn grips).
  • Hygiene items with opened packaging (gloves, socks, base layers).

Return shipping costs

For a withdrawal return the buyer covers return shipping. If the item is faulty, wrong or not as described, we cover the cost and offer an exchange or a full refund.

Refund

We refund within 14 days of receiving the item back, via the original payment method.

Certified used

Used clubs follow the same policy. If an item doesn't match the description, we cover return shipping.